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Refer a Friend TP Portugal

TP Portugal

RAF Terms & Conditions

1. Objectives

  1. The objective is to recruit new employees for CSR positions at TP Portugal.
  2. The Refer a Friend (RAF) program seeks to find new people through TP Portugal's employees.

2. Employee Eligibility

  1. All TP Portugal employees may participate, except employees of the CSR Recruitment and CSR Sourcing departments, as well as any other employee who has access to the database.
  2. The program is internal and exclusive to TP Portugal employees.
  3. If a person stops working at TP Portugal, they will no longer be eligible for the program.

3. Candidate Eligibility

  1. Referrals are invalid if the referred person is already in our database with the same or another source (Refer a Friend, Digital Marketing, or Agencies) with an active recruitment process.
  2. Former employees can be referred.
  3. Candidates who are not in our database will be considered valid.
  4. Candidates previously in our database whose application has expired or who have no active source type may be considered for the RAF.

4. Candidate Submission

  1. Referrals must be made through the Employee Portal or via the RAF Share Link.
  2. When using the RAF Share Link, the employee must generate their personalized link and share it with potential candidates. These potential candidates can then submit their own application independently on the shared page. The referral will always be attributed to the employee's Short Login (the employee's unique identifier at TP).
  3. The bonus will be attributed to the Short Login associated with the referral, whether it was made via the Employee Portal or through the personal link generated in the RAF Share Link.
  4. Providing false or incomplete information may invalidate the referral.

5. Conditions for a Successful Referral

  1. Referred people must be aware of the referral and interested in joining the company.
  2. Referred people must be of legal age and eligible to work in Portugal or in the EU (Schengen Area).
  3. Former employees referred by the same person will not be considered if the RAF bonus has already been paid previously.
  4. People with abandoned or deleted status may be associated with another source if they apply again.
  5. If a person applies through another source and has an abandoned or deleted status linked to the employee's login, the source will change to the new one, respecting the candidate's decision.
  6. It is advisable to check your referral's status in the Employee Portal and, if in doubt, contact the Refer a Friend team to maintain the association.

6. Promoting TP Portugal on Social Media/Websites

  1. People may post the link generated through the RAF Share Link on social media or create advertisements, provided they respect the following limits:
    1. It is not permitted to use TP Portugal's logo, image, or videos in any way without permission.
    2. It is not permitted to mention the name of any TP Portugal client in public advertisements.
    3. It is not permitted to post messages on behalf of TP Portugal or other companies to acquire candidates.
    4. It is not permitted to claim to be a TP Portugal recruiter.
  2. Non-compliance will result in a request to remove the messages, and people who have applied through those messages may not be considered for the program.
  3. Continued non-compliance will result in the participant's exclusion from the RAF program and may subject them to disciplinary measures.
  4. For any questions about promotion, the employee may contact the Refer a Friend team.

7. Values

  1. The values for each language are reviewed monthly and can be found in the Employee Portal.
  2. The referral value is based on the value in effect at the time of the referral, regardless of when the contract is signed.
  3. The value considered for the bonus is related to the language for which the candidate signs the contract.
  4. Specific campaigns may change the published monthly value.

8. Payment Conditions

  1. The full bonus is paid if both the employee and the candidate remain at the company with an active contract for at least 90 days.
  2. If either party terminates the contract before completing 90 days, the bonus will not be paid.
  3. The payment is included in the payslip as a Refer a Friend Bonus.
  4. Payments are processed with the monthly salary.
  5. There is no alternative payment method other than a productivity premium.

9. Payment Adjustments

  1. Necessary corrections regarding a Refer a Friend bonus will be paid the following month after due review.

10. Disclaimer

  1. The information in this document is valid until updated.
  2. For any questions or omissions, the employee may contact the RAF team via email: refer-a-friend-tpc@pt.teleperformance.com for clarification.