Receptionist – TP Green

What you can expect

We are seeking a professional and customer-focused Receptionist to manage front-line communication and provide excellent support to clients and visitors. The ideal candidate is well-organized, polite, and fluent in both Portuguese and English, with strong communication and multitasking skills. 

What you'll do

• Handle all front desk duties including welcoming visitors, contractors, and employees upon arrival in a professional and courteous manner;
• Manage incoming calls, emails, and live chats, ensuring prompt and accurate responses to clients, visitors, and internal teams;
• Provide accurate information to clients, visitors, and internal teams;
• Respond promptly to customer inquiries and resolve basic issues or escalate when necessary;
• Process access requests received through the official request channel and ensure timely execution and response;
• Support administrative and coordination tasks as assigned;
• Always ensure a positive and professional customer experience.

What you'll need

• Native in Portuguese and fluent in English (spoken and written);
• Proven experience in receptionist, customer service, or administrative support is preferred; 
• Strong communication and interpersonal skills;
• Good multitasking and time management abilities;
• Comfortable using communication tools, CRM systems, and basic office software;
• Professional, polite, and customer-oriented attitude.

Benefits

• Health Insurance from the moment you join our team;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.