What you can expect

Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!

In this role, you will review and moderate business content posted on Social Media. Also, you will be working on the Albanian market and helping to build a better experience for our users.

Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!

Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.

We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.

What you'll do

  • As a Content Moderator for Social Media, you’ll review and moderate online content, posted on the Albanian market;
  • Ensure that all information uploaded by users follow the guidelines based on client’s policies;
  • Become and remain knowledgeable about policies and community standards;
  • Provide and follow best practices used to better achieve client’s KPI’s;
  • Use the learned knowledge to propose improvement ideas either internal or external.

What you'll need

  • Native level of written and verbal communication skills in Albanian (mandatory);
  • Fluency in English – B2 level (mandatory);
  • Natural fast learner, so you can develop your skills within a short period of time;
  • Ability to distinguish self-beliefs from moderated content and policies;
  • Motivation and positive attitude;
  • As a Content Moderator for Social Media, you’ll need experience in dealing with high volumes of online content;
  • Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

Benefits

  • Possibility of cooperation with leaders in various industries;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Health Insurance since day one in the company;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund;
  • Annually complementary return flight to your home country (within Europe);
  • Free Portuguese language courses, sport activities and organized events;
  • Monthly and Quarterly Bonus.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!

With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.

Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

Apply now

Become a member of a worldwide team

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