What you can expect
Are you passionate about the online world? Do you have an eye for details? Do you have excellent written and verbal communication? Then, join our team as a Content Moderator for Social Media!
In this role, you will review and moderate business content posted on Social Media. Also, you will be working on the Italian market and helping to build a better experience for our users.
Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!
Whoever you are. Whatever you do. Wherever you’re from. Here you will feel welcome.
We love to collaborate with each other. We solve our customers challenging problems.
Be part of a dream team, be yourself and live your ambitions!
What you'll do
- As a Content Moderator for Social Media, you’ll review and moderate online content, posted on the Italian market;
- Ensure that all information uploaded by users follow the guidelines based on client’s policies;
- Become and remain knowledgeable about policies and community standards;
- Provide and follow best practices used to better achieve client’s KPI’s;
- Use the learned knowledge to propose improvement ideas, either internal or external.
What you'll need
- Native level of written and verbal communication skills in Italian (mandatory);
- Natural fast learner, so you can develop your skills within a short period of time;
- Fluency in English (minimum level B2);
- Ability to distinguish self-beliefs from moderated content and policies;
- Empathy;
- Motivation and positive attitude;
- Attention to detail;
- As a Content Moderator for Social Media, you’ll need experience in dealing with high volumes of online content;
- Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).
Benefits
- Excellent work opportunity in a dynamic leading multinational company;
- Stable work and career progression;
- Health Insurance since day one in the company;
- Investment in training and personal development;
- Meritocratic environment;
- Employees empowerment and value;
- Challenging work as a Content Moderator for Social Media;
- Modern and centrally located buildings with cafeteria facilities and an excellent public transportation connection;
- Free healthy meals, such as salad, fruit, soup and bread, available to all employees;
- Free company events and activities;
- Floor animation activities, with prizes every month.
Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!
With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Apply now
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