Dutch/Flemish Customer Service for Belgium Market – Dutch / Flemish speakers
LISBON
Dutch/Flemish LISBON
Your Role
We are looking for pro-active, cooperative and motivated people with a knack for helping others, who demonstrate enthusiasm and positive energy while delivering an outstanding customer experience at every single opportunity.
Our Client
Our client is a leader in wholesale distribution, dedicated to the sale of food and non-food products, providing a global service to meet the needs of catering, hospitality, food and non-food retailers, institutions, associations, foundations, companies and entrepreneurs.
Responsibility
- Addressing customer concerns and/or inquiries, always interacting in a professional and friendly manner;
- Assisting with complaints and follow up the process in order to clarify and help the customer as accurate and quickly as possible;
- Supporting the customer in concerns regarding home deliveries and the web shop.
Your Profile
- Fluent written and verbal communication in Dutch / Flemish and good level of English;
- Client oriented attitude, with a knack for helping others;
- Good reasoning and analytical skills;
- Friendly and proactive attitude, with the skills to deal with challenging situations;
- Experience in telephone customer service or call center environment is preferred.
Our Offer
- Excellent work opportunity in a leading multinational company;
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Long-term development opportunities;
- Fixed-term, renewable contract with the possibility of permanent employment;
- Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free Portuguese language courses, sport activities and organized events.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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