Bulgarian Customer Support – Bulgarian speaker
LISBON
Bulgarian LISBON
Your Role
We are looking for people with passion, new talents who are looking forward to build a successful career here in Portugal.
Become part of our customer service team and use your chance to start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your homeland and versatile administrative support directly after your arrival in Portugal.
Responsibility
Competent, friendly and efficient – that is how professional customer service looks today. Be it per phone, e-mail or even chat, you will be our customers´ first point of contact.
Depending on the client, you will act in different industries and you will focus, among others, on tasks such as:
- Customer support for bookings, purchases, or goods;
- Assistance with concerns regarding payment transactions and questions about customer accounts;
- Technical Support for a number of pc-related issues;
- Professional management of changes, adjustments, complaints and any other customer concerns.
Your Profile
- Native level of written and verbal communication skills in Bulgarian and good understanding of English (B1 Level);
- Good computer and internet skills;
- Fast learning capacity;
- Excellent communication skills, interpersonal skills and team spirit;
- Goal-oriented work;
- Flexibility and resilience;
- Experience in telephone customer service / call center environment (preferred).
Our Offer
- International career in a multicultural environment;
- Possibility of cooperation with leaders in various industries;
- Intensive training and familiarization phase;
- Long-term development opportunities;
- Temporary, renewable employment contract;
- Health Insurance since day one in the company;
- Accommodation in a room of a Teleperformance owned apartment;
- Initial flight expenses refund;
- Free annual flight to the homeland;
- Free Portuguese language courses, water sports, soft trekking and much more for all who are interested.
Teleperformance Portugal
TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work®. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!
With more than 14 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
Apply now
Become a member of a worldwide team
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