Your Role

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? You are the one we are looking for. As a content moderator you will review and moderate business content posted on Social Media. You will be working on the Dutch market and helping to build a better experience for our users. Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals!

 

 

Responsibility

  • Review and moderate online content, posted on the Dutch market;
  • Ensure that all information uploaded by users follow the guidelines based on client’s policies;
  • Become and remain knowledgeable about policies and community standards;
  • Provide and follow best practices used to better achieve client’s KPI’s;
  • Use the learned knowledge to propose improvement ideas either internal or external.

Your Profile

  • Native level of written and verbal communication skills in Dutch (mandatory);
  • Natural fast learner so you can develop your skills within a short period of time;
  • Fluency in English (minimum level B2);
  • Ability to distinguish self-beliefs from moderated content and policies;
  • Empathic;
  • Motivated and with a positive attitude;
  • Attention to detail;
  • Experience in dealing with high volumes of online content;
  • Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free salad, fruit, soup and bread available to all employees;
  • Health Insurance since day one in the company;
  • Free company events and activities;
  • Floor animation activities, with prizes every month.

Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

 

With a team of more than 12,000 employees from 97 nationalities, Teleperformance Portugal provides services in 37 languages for some of the most prestigious international brands. Teleperformance Portugal is one of the 25 best companies to work for in Europe in 2021 and has also been considered 11 times as the best company to work for in Portugal by the Great Place to Work Institute. In addition, we have been distinguished five times by Exame magazine as one of the best companies to work for in Portugal and the best company in our sector. Teleperformance was also considered the fastest growing company in Portugal in the last three years by Expresso, Informa D&B and Deloitte

 

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Apply now

Become a member of a worldwide team

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