Your Role

Do you love games and Supercell is the wonderland for you? Are you looking for a new job opportunity that allows you to grow professionally in a fascinating industry?  Then this might be the perfect vacancy for you! We are looking for a French speaker to work as a Community Support Manager for Supercell! You will be responsible for all social networks, as well as for locating all content (updates, maintenance) in VK, Twitter and Youtube. You will also be the face and voice of the brand and

will be involved in various activities such as communications, PR, social media, events and content creation. Your main goal will be to improve the quality and promote the content, providing the best resources.

 

In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the “COVID Clean” certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work!

Responsibility

• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos;
• Understand current trends within the community and provide the team with regional insights;
• Respond to customers in a timely manner;
• Relay community feedback to relevant internal stakeholders;
• Devise and implement community communication initiatives;
• Engage with online community and respond to comments and requests;
• Attend/manage networking events or relevant industry workshops/forums.

Your Profile

  • Native level French speaker;
  • Fluency in both written and verbal English (preferably B2);
  • Experience with managing social media channels;
  • Exceptional verbal and written communication skills;
  • Creative and out-of-the-box thinking;
  • Soft skills for de-escalating situations when needed;
  • Experience with social media management and business intelligence tools (nice to have);
  • Experience in graphic design/Photoshop/After Effects.

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Possibility of cooperation with leaders in various industries;
  • Investment in training and personal development;
  • Work in an unparallel team environment;
  • Possibility to live in one of our apartments;
  • Initial flight expenses refund and annual complementary return flight to your home country (within Europe);
  • Modern, centrally located buildings with cafeteria facilities and an excellent public transportation connection;
  • Free healthy food in the cafeteria, such as soup, salad, bread and fruit;
  • Health Insurance since day one in the company;
  • Free language courses, sports activities and organized events.

Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

 

With a team of more than 11 000 employees, from 97 nationalities, we provide services in 37 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute, with three ECCCSA awards and also considered one of the Best Workplaces to work in 2021. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.  We were considered the fast-growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

 

 

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. We are trusted with billions of unique interactions worldwide and we want you to be part of it.

Apply now

Become a member of a worldwide team

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