Spanish Supervisor for Beauty and Cosmetics Industry – Spanish speaker
PORTO
Spanish PORTO
What you can expect
Are you a leader passionate about the cosmetics Industry? Do you have previous experience managing teams in a customer service environment, ensuring that they deliver the best service possible? Then, you are our new supervisor for this project!
What you'll do
- Managing and motivating the team monitoring and evaluation;
- Responsible for the development of each individual, to be accountable for the quality, productivity and attendance of the team;
- Proactively maintain and deliver the required service levels to maximize the productivity in the team to ensure the desired operational margin;
- Ensuring the accomplishment of the Key Performance Indicators;
- Developing action plans for continuous improvement.
What you'll need
- Native written and verbal communication skills in Spanish;
- Good level of English Level minimum B2 (mandatory);
- Interest, passion and solid experience managing Teams (minimum 2 years);
- Availability for variable shifts;
- Experience in Beauty/cosmetics Industry (desirable);
- Experience in contact center and customer service (is a plus);
- Learn fast, agile and adaptable skills;
- Curious and sharp analytical mindset.
Benefits
- Possibility of cooperation with leaders in various industries;
- Stable work and career progression;
- Investment in training and personal development;
- Health Insurance since day one in the company;
- Possibility to live in one of our apartments;
- Initial flight expenses refund;
- Annually complementary return flight to your home country (within Europe);
- Free Portuguese language courses, sport activities and organized events;
- Monthly and Quarterly Bonus.
Teleperformance Portugal
Teleperformance Portugal is one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work® Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine!
With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Apply now
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