Customer Service for Healthcare – French speaker in Lisbon

What you can expect

Are you looking for your next career move as a Customer Service for Healthcare Industry?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

They are specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases.

What you'll do

• Assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the use and proper functioning of a medical device;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

What you'll need

• Fluent written and verbal communication skills in French (C2); 
• Good knowledge of English (C1);
• Able to handle sensitive information as a Customer Support for Healthcare;
• Excellent communication and interpersonal skills and team spirit;
• Experience in telephone customer service (preferred)
• Agile in computer skills from the user’s perspective.

Benefits

• Health Insurance from the moment you join our team;
• Relocation assistance – TP Housing + initial and annual flights;
• Guaranteed meal allowance included on top of your base salary;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access Portuguese language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.