Teleperformance Portugal

What you need to succeed

Experience of at least 1 year working in a pharmacy, as either pharmaceutical commercial assistant or pharmaceutical technical assistant
Customer orientation, problem solving skills and teamwork
Availability to work on shifts
Native language skills in Spanish/French/German or at least C1 level
Previous experience in Customer Service
Excellent communication skills, empathy and high focus on customer satisfaction
Prior knowledge in Cosmetics and Luxury sector
Knowledge and experience with digital and social media

Join our team!

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Do you have EU citizenship or work permit for Portugal?

Are you willing to relocate to Portugal? *

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What you will do

Manage customer requests relating to Information and Complaints
Create opportunities to impress and engage with the customers
Maintain different channels active (live chat, phone, email, webforms, Social 1:1)
Provide excellent solution and service
Provide product and beauty advice in a professional, precise and timely manner

What we offer

Competitive salary and benefits
Flexible shift system
Modern and positive work environment
Excellent career opportunity in a multinational, leading company in the industry
Excellent public transportation connections
An international environment employing people from different nationalities and cultures

Do you have a passion for Beauty?