The streets start to have more movement, the commerce is opening doors and people are beginning to think if they will soon return to normal. The new normal. How can companies deal with it?

It’s likely that a lot of people continue working from home for the next few months. However, lots of companies can begin to set the stage for the return and the new normality. That is when the questions begin: Which restrictions do I have? What measures should I take? What’s next? What’s the new normal? People think, people question, and people listen; so, speak with them!

It’s undeniable that the impact of the coronavirus pandemic has changed our daily lives and eventually give way to a new normal. There is not a magic formula for knowing how to face the day-to-day and every situation perfectly at a time like this. Yet, there are several recommendations and measures that can and should be taken to better prevent and contain the virus.

So that people feel safe and know how to behave when they return to the office, companies need to educate them about the new normal. As we recommended before: speak with them. Create signage, different communication materials, rearrange seating arrangement to comply with the 2 meters distance, provide masks if possible, there are many ways to make them learn about the new normal.

Teleperformance Portugal

Teleperformance Portugal is already planning the gradual return to the office and how the company will do it, according to the directions given by the World Health Organization and the National Health System. Educating people on a new normality may not be an easy task, but it is also up to companies to do so when their employees return.

The messages will start from the entrance to the exit and will follow the daily routine of the employees. There will be explicit information everywhere – meeting rooms, training rooms, bathrooms, cafeterias, as in other spaces – and several protection measures. For example, the mandatory use of mask (provide by Teleperformance), the restrictions of space, the temperature measurement at the entrance of every TP building, among others.

People will have to understand the new normal in these uncertain times. And it is part of the organizations to protect their team and make them aware of it in every sense of their work, so everyone can stay safe.

 

Check more about the role of companies to protect their employees in our article.

If you are interested in working with Teleperformance, join us! We are recruiting.

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