Having a sales job can be a big ramp for anyone’s personal and professional growth, but you probably never thought about it. Most people don’t think that there are several soft skills that develop when you have experience in a sales job.
It is possible to learn a lot about people – by communicating with them – about yourself – by facing some fears and uncertainties and, still, working on some skills that definitely make your life easier. Yes, that’s right! We tell you why.
You learn to be a better communicator
There is always that person we know who is the best storyteller. You may not have been born with this ability to involve people in your narrative, but believe that the more people you talk to, the more that ability becomes natural.
With a sales job, you not only learn to talk to people but to listen to them. This is one of the most distinguished skills in this type of work. You need to know the person in front of you, who you want to sell something to, to know exactly what he needs.
In conclusion, you become better at talking to people after hundreds of conversations with different types of people. So get this practice in a sales job!
Deep knowledge of different subjects
To know how to sell, it’s not just talking, you have to have knowledge of what you are selling. So, whether it is a physical product or service, you will need to understand it.
In a sales job, you can get to know everything, from the latest emerging technology to the most expensive trip in the world, or to the delicious craft coffee from the corner store.
And you know what? The more knowledge you have, the better communicator you can be.
You build confidence
In many situations, we feel insecure about something because we lack confidence. Confidence in our feelings, knowledge, abilities, or our decisions. With a sales job, everything changes.
Those initial nerves in talking to someone, little by little – with experience – will disappear and, when you find yourself, you can speak safely with anyone. From the police to the CEO of a company. You stop “following scripts” and build confidence naturally by talking to people every day.
You become better at conflict management
With a sales job, you can go through some embarrassing and conflicting situations, as all kinds of people can appear in front of you.
However, once confidence is at the top, you will be able to let go of nervousness and calmly manage the situation. That is, in a respectful and empathetic way, exposing alternatives to the situation or patiently explaining your side.
You develop the ability to adapt easily
In a nutshell, you become a chameleon! Change is quite frequent in this type of profession. So, not only do you adapt to the environment you are in, but to the people you have to sell something to or the problems that may arise.
For example, taking this last reference, you can think about the problem and quickly offer a solution because you also become more creative.
Nowadays, it is increasingly critical that we have the ability to adapt. Not only at the business level – where there is more and more competition, especially in sales – but at the personal level, considering the constant social changes.
These are just a few opportunities for learning and growing in a sales job, but the skills are exponential.
In addition, throughout your life, you will need to know how to “sell” in different situations. So, seize an opportunity to increase your capabilities now!
At Teleperformance Portugal, we have some opportunities in the sales. Know them all here.
If you were interested in this article, read more about sales here.