Work-from-home opportunities are evolving. There’s an increase in digital nomads or people using new technological tools to do some part of their work at a distance. There are, however, some jobs that are better suited to this work context that we will cover in this article.
The mandatory social isolation resulting from the COVID-19 pandemic unexpectedly enhanced the need for work-at-home, so abruptly that it forced many companies to undergo a real technological revolution and to change the “modus operandi” established in their daily activities. It isn’t that the labour market wasn’t already evolving in this direction: the appearance and evolution of new information technologies had already prepared us for this. Yes, the 21st century has arrived.
We’ve witnessed, in the past couple of months, a need for technological evolution of 20 years in 20 days, in such a way that companies had to join work-at-home quickly and consequently adopt several solutions at a distance both to keep the business activities and to increase the security of their employees. Teleperformance is an example of success in this regard.
The wide availability of computers and smartphones is connecting people on different sides of the world. We live in a global consumer economy 24 hours a day, seven days a week, which results in an increased need for someone available on the other side of every interaction.
Work-at-home is a situation that brings benefits to both sides: companies do not have to keep all their employees in a single physical location, reducing costs and, on the other hand, allowing employees greater flexibility in working hours and stability between work-life balance.
Customer support
As more companies transition to work-at-home, the number of online customer support jobs increases. The customer support work is mainly done at distance through email, chat, phone, etc. and it is even more necessary due to the social constraints with which we live at the moment. For example? Teleperformance continues to have vacancies to which you can apply. Companies in this sector are always looking for bilingual people to improve communication with their customers. If you speak more than one language this may be the right time to get your dream job without leaving your home.
Social media
The increased use of social media due to the social distance imposed worldwide urged companies to promote themselves through these platforms in different sectors. Work-at-home in this area may include the development of communication strategies, account and community management, creation and content moderation.
Translations
Another area where bilinguals are in advantage: translation and transcription services are by nature better suited to adapt perfectly to the possibility of work-at-home. Areas of specialization include corporate, financial, legal, medical, among others.
Online data management
Data management covers different positions, but generally includes the insertion and monitoring of data in companies’ systems from the most varied types of data files. Most companies hire this service through outsourcing, being an activity that can be carried out from home anywhere in the world.
Insurance and e-commerce
The insurance industry recruits many employees for its work-at-home solutions and the most diverse vacancies – including underwriters, appraisers, case managers, insurance agents, as well as IT and project management positions. According to Marketeer magazine “the volume of business associated with electronic commerce in Portugal grew by 11.6% in 2019”, being an area that will enable a very stimulating scenario in the future and will provide more innovative tools and experiences for both sellers as for customers.
Search engine evaluation
It is an activity that provides feedback on the results of surveys done online – evaluating scope, accuracy and relevance. This type of function is important for the verification and guarantee of human quality in systems executed by algorithms. Typically done by bilinguals familiar with the language and culture of local users of the web search engines.
Art and Design
Many communication, marketing and advertising companies have freelance artists for photography, graphic design, illustrations, among others. You probably need a portfolio of jobs related to their projects to apply, but these are specific activities that you can do with more flexible schedules.
These are just some examples of professions that are more conducive to work-at-home but with the reinvention of the labour market, the tendency will be for it to become increasingly common in other areas and sectors such as programming and education.
If you are looking for a work-at-home job, start your search! There are more vacancies than ever for this type of employment option and the future will bring many more.
Start by consulting the vacancies that Teleperformance has available in jobs.teleperformance.pt!
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